Campwire eBook service

Intoloop Oy 2283473-5 (online shop) sells Software as a Service -application service (Campwire-service) to private persons or organizations (Customer). We reserve all rights to change the terms and conditions, and the prices. All prices exclude the VAT.

Contact information

Sähköposti: contact@campwire.com
Postiosoite: Papinkatu 21 LH 34, 33200 Tampere

Orders

Campwire -service plan is selected from Campwire.com site. The order is confirmed by using the check-out functionality of the online shop to pay for the order. By paying an order, you accept these terms and conditions and product pricing. An e-mail confirmation will be delivered to e-mail address rovided by the time of filling in order information. The e-mail confirmation lists the service ordered and the price breakdown.

Payments

Visma Pay (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Paybyway Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Visma Pay: https://www.visma.fi/vismapay/

Payment methods

With Visma Pay you can pay your order by a payment card (credit/debit). The following methods of payment are supported: Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.

Contact Visma Pay

Visma Pay, Paybyway Oy (business-id FI24865594)
E-mail: helpdesk@vismapay.com
Telephone: +358 9 315 42 037 (workdays 9-17)
Address: Laserkatu 6, 53850 Lappeenranta, Finland

Order delivery

Campwire -service is delivered directly after succesful payment.

Cancellation and refunds

The customer has a right to change or cancel Campwire -service during 30 days of order payment. The cancellation must be done in written by an e-mail to the customer support of the online shop (support@campwire.com).

Customer's responsibilities

It is the customer's responsibility to check delivered service immediately after order and check the functionality of the service and complain about inoperability or any other error or defiency found in the order without delay.

General

This is Intoloop Oy’s (hereafter “Campwire”) privacy statement that has been prepared in accordance with the Finnish Personal Data Act (523/1999, sections 10 and 24) and the EU General Data Protection Regulation (GDPR). This privacy statement entered into force on 16 April 2018 and will remain valid until further notice.

This privacy statement contains information on how Campwire processes personal data. Campwire processes personal data in accordance with this privacy statement and any applicable legislation. Please read this privacy statement carefully before using our website or registering as a user of our services.

To ensure best possible services to our customers, we must collect and process some of your personal data. However, we respect your privacy and are committed to protecting it. This privacy statement specifies the personal data that is collected by us, the principles based on which this data is processed, and the rights and influencing opportunities you have regarding your personal data.

Please read this privacy statement carefully, as Campwire processes your personal data in accordance with it and all applicable legislation. Campwire reserves the right to update this privacy statement based on need. Please visit this site from time to time, as Campwire develops its services and website constantly.

You accept that we will process your personal data in accordance with this privacy statement by using the www.campwire.com website, our services, or our website; by filling in a form; or by contacting us. If you do not accept these terms and conditions, we will probably be unable to serve you.

The controller is: Intoloop Oy, Papinkatu 21 lh 34, FI-33200 Tampere.

For which purposes is my personal data collected and processed?

We only collect, store, and process your personal data for purposes that have been specified in advance. The main purposes are:

Managing customer relations

Maintaining customer information and usernames

Identifying customers

Producing and providing services

Invoicing

Developing, planning, and analysing business operations, websites, and Services

Marketing purposes

Responding to contact requests

Fulfilling our contractual obligations

Fulfilling our legal obligations and requirements

Targeting of services

Which personal data is collected and from which sources?

Campwire collects information of the users when they use Campwire’s website, buy Services, register as Service users, update their profile, or use the Services. In addition, data provided by customers e.g. on online forms, by email, on telephone, through social media services, in contracts, at customer meetings, and in other situations where customers convey personal data can be saved into the data file.

At least the following data will be collected when users register as users of our Services:

Name of the company (corporate customers)

Name of the person/user

Email address

Username

Password

In case of customers, we will also save the following data:

Telephone number

Address

Business ID (corporate customers)

Data relating to customer relations, e.g. order history

Campwire’s marketing register (email list) can usually be registered with using an email address only.

When the user visits Campwire’s website, the user’s computer automatically sends certain technical and other data (e.g. IP address, browser type, and from which site the user came to the site). Campwire also uses cookies to collect data on how the user uses the website. For more detailed information, see the Cookies section of this privacy statement.

By providing personal data to Campwire either on the forms found on Campwire’s website or in some other manner, the user accepts that his or her personal is collected, used and transferred in accordance with this privacy statement and for the restricted purposes specified in this privacy statement.

On which grounds is personal data processed?

We ensure that we always have legal grounds for processing your personal data. We may process your personal data based on several different grounds. We can process your personal data in order to fulfil a contract or our legal obligations. We can also process your personal data based on a legitimate interest, which is to provide our services and to run and develop our business operations. Some personal data can also be processed subject to your consent.

Who will process my personal data and will my personal data be disclosed to third parties?

Your personal data will principally be processed by our staff as part of their work tasks. Campwire uses external subcontractors and service providers for providing and implementing the Services. Personal data can be disclosed to such subcontractors if and only to the extent necessary. We will do our utmost in such cases to ensure that personal data is transferred and processed in accordance with this privacy statement and applicable legislation. We can also convey your personal data if we are involved in a company acquisition or an asset deal.

The user also accepts that Campwire can disclose personal data to competent authorities if this is necessary in order to comply with applicable legislation or regulations.

Campwire’s website and Services can contain links to other websites or contents originating from other websites. Such websites are beyond the control of Campwire and Intoloop Oy is not responsible for their contents. If the user visits a linked website, the use of such a website is covered by the privacy statement of that website.

In my personal data conveyed outside the EU?

Some of our subcontractors or servers that are used for processing personal data might be located outside the EU/EEA. Apart from that, we do not regularly convey personal data outside the EU/EEA.

We ensure that your personal data is processed, transferred, and stored based on legal grounds and using sufficient protection measures.

We have ensured that our service providers are included in the Privacy Shield programme between the EU and the United States (https://www.privacyshield.gov/list), the aim of which is to ensure secure processing of European data in the United States.

For how long will my personal data be stored?

We will only store your personal data for as long as is required by the purpose of processing or is permitted by the contract or law. However, the storage time of personal data can vary depending on the purpose and situation.

How is my personal data stored and protected?

Your personal data will be stored on the servers of our service provider, which have been protected in accordance with the general practices of the field. Personal data that we have collected and processed will be kept confidential and will only be disclosed to persons who need the said data for their work tasks and to our customers based on service contracts in a restricted manner. Access to your personal data is subject to user-specific credentials, passwords, and user rights.

Is it mandatory to provide personal data and what are the consequences of not providing it?

If you fail to provide the personal data specified in this privacy statement or do not consent to its processing, it is likely that we will not be able to provide the service or to fulfil the purpose of our operations. Therefore, we request that you do not provide us any data unless you accept that we process the data in accordance with this privacy statement.

Users must provide Campwire correct data when they register as users of the Services or fulfil a form on Campwire’s website for some other reason. Service users can at any time view their personal data saved in the system by signing in into the Service. Users can also edit and update their personal data by signing in into the Service or by contacting Campwire.

Are cookies used on the website and what are they?

We use cookies on our website in order to provide users the best possible user experience. Cookies are small text files that the web server saves on the user’s terminal device. Cookies give us information on how the users use our website. We can use cookies in developing our services and website, in analysing the use of the website, and in targeting and optimising marketing. Website users can enable or disable the use of cookies from the settings of their web browser. Most web browsers allow cookies automatically. Please note that disabling cookies can restrict the operation of our website.

What are my rights and influencing opportunities?

Cancelling your consent

If your personal data is processed based on your consent, you have the right to cancel your consent at any time by notifying us of this by email (tietosuoja@intoloop.com).

Access to data

You have the right to receive a confirmation from us on whether we process any personal data concerning yourself and which personal data concerning yourself is processed by us.

Right to corrections

You have the right to request that we correct any incorrect or outdated or otherwise defective data concerning yourself. You can also update any changed personal data in the Service.

Right to ban direct marketing

You have the right to ban the processing of your personal data for direct marketing purposes by notifying us of this by email (tietosuoja@intoloop.com). All emails sent by us in marketing purposes contain a link by clicking on which you can remove yourself from the email list.

Right to object to the processing

If we process your personal data based on a general interest or our legitimate interest, you have the right to object the processing of personal data concerning yourself to the extent that there is no such significant reason that would override your rights or the processing is not necessary for resolving a legal claim. Please note that in such a situation we probably will be unable to continue to provide services to you.

Right to restrict processing

In certain situations you have the right to demand that we restrict the processing of your personal data.

Right to have your personal data transferred

If we have processed your personal data subject to your consent or in order to fulfil a contract, you have the right to receive the personal data you have provided to use electronically.

How can I exercise my rights?

You can exercise the above rights by contacting us e.g. by email (tietosuoja@intoloop.com). Where required, the controller has the right to ask the data subject to prove his or her identity. The controller must react to any such requests made by the customer within the time period specified in the GDPR (in most cases, within one month).

Can this privacy statement be updated?

We can update this privacy statement when our operations or data protection principles change. Updates may also be required due to changes in legislation. Any such changes will take effect when we have published an updated privacy statement. Please read this privacy statement from time to time to be aware of its current contents.

Whom should I contact in data protection matters?

Contacts:

Intoloop Oy
Papinkatu 21 lh 34
33200 Tampere
tietosuoja@intoloop.com